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2018•Unpublished venueOpen access

Towards Developing a Comprehensive Business Intelligence Maturity Model for Malaysian Public Sector: Application of Mixed Methodology

Muhammad Harith Zahrullaili, Mohamad Fauzan Noordin

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Abstract

This paper is a part of an ongoing study on developing an extensive business intelligence (BI) maturity model for government agencies in Malaysia. In our endeavor to achieve this objective, we highlight the need of new BI maturity model to provide a holistic understanding towards BI maturity as existing models are generic, incomprehensive, and lack of tools to support its practical usage. To address this issue, we proposed a new structure of maturity model and an unconventional mixed-methodological framework to construct the respective model.

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What this paper is about

This paper is a part of an ongoing study on developing an extensive business intelligence (BI) maturity model for government agencies in Malaysia. In our endeavor to achieve this objective, we highlight the need of new BI maturity model to provide a holistic understanding towards BI maturity as existing models are generic, incomprehensive, and lack of tools to support its practical usage. To address this issue, we proposed a new structure of maturity model and an unconventional mixed-methodological framework to construct the respective model.

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Available abstract

This paper is a part of an ongoing study on developing an extensive business intelligence (BI) maturity model for government agencies in Malaysia. In our endeavor to achieve this objective, we highlight the need of new BI maturity model to provide a holistic understanding towards BI maturity as existing models are generic, incomprehensive, and lack of tools to support its practical usage. To address this issue, we proposed a new structure of maturity model and an unconventional mixed-methodological framework to construct the respective model.

Key concepts: Capability Maturity Model, Maturity (psychological), Service Integration Maturity Model, Construct (python library), Government (linguistics), Computer science, Business model, Knowledge management

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