CASUAL ANALYSIS OF EMPLOYEE SATISFACTION AND PERFORMANCE: A FIELD STUDY IN THE FINANCE SECTOR

Employee satisfaction is considered to be a critical success factor for organizations.The concept of employee satisfaction has gained a special concern from both academicians and practitioners.This study aims to provide a framework for employee satisfaction and determine the critical factors of employee satisfaction and to measure their effects on performance.A regression analysis is conducted based on data collected from the financial institutions in Turkey.The main assumption of the study is that there is a positive direct relationship between employee satisfaction and individual performance.