Managing distributed innovation: strategic utilization of open and user innovation
Joel West
Abstract
Joel West
Abstract
Research from a variety of perspectives has argued that innovation no longer takes place within a single organization, but rather is distributed across multiple stakeholders in a value network. Here we contrast the vertically integrated innovation model to open innovation, user innovation, as well as other distributed processes (cumulative innovation, communities or social production, and co-creation), while we also discuss open source software and crowdsourcing as applications of the perspectives. We consider differences in the nature of distributed innovation, as well as its origins and its effects. From this, we contrast the predictions of the perspectives on the sources, motivation and value appropriation of external innovation, and thereby provide a framework for the strategic management of distributed innovation. Keywords: open innovation; user innovation; cumulative innovation; communities; social production; co-creation; open source software; crowdsourcing Acknowledgements: Earlier versions of this paper were presented at the User and Open Innovation Workshop 2009, and the UC Berkeley Center for Open Innovation. 1 Introduction 2 2 Divergent Views of “Innovation” 3 2.1 Innovation Attributes: Knowledge, Components and Complements 3 2.2 Varying Degrees of Innovativeness 6 3 Integrated and Distributed Models of Firm Innovation 8 3.1 A Vertically Integrated Model of Industrial Innovation 10 3.2 Open Innovation 11 3.3 User Innovation 13 3.4 Other Distributed Processes 14 3.5 Applications of the Perspectives 16 4 Strategic Management of Distributed Innovation 18 4.1 Identifying/Searching for Distributed Innovation 18 4.2 Maximizing/Motivating the Supply of Distributed Innovation 20 4.3 Appropriating Value from Distributed Innovation 22 5 Discussion 24 5.1 Implications 24 5.2 Opportunities for Future Research 26 6 References 28 7 Tables and Figures 39
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Research from a variety of perspectives has argued that innovation no longer takes place within a single organization, but rather is distributed across multiple stakeholders in a value network. Here we contrast the vertically integrated innovation model to open innovation, user innovation, as well as other distributed processes (cumulative innovation, communities or social production, and co-creation), while we also discuss open source software and crowdsourcing as applications of the perspectives. We consider differences in the nature of distributed innovation, as well as its origins and its effects. From this, we contrast the predictions of the perspectives on the sources, motivation and value appropriation of external innovation, and thereby provide a framework for the strategic management of distributed innovation. Keywords: open innovation; user innovation; cumulative innovation; communities; social production; co-creation; open source software; crowdsourcing Acknowledgements: Earlier versions of this paper were presented at the User and Open Innovation Workshop 2009, and the UC Berkeley Center for Open Innovation. 1 Introduction 2 2 Divergent Views of “Innovation” 3 2.1 Innovation Attributes: Knowledge, Components and Complements 3 2.2 Varying Degrees of Innovativeness 6 3 Integrated and Distributed Models of Firm Innovation 8 3.1 A Vertically Integrated Model of Industrial Innovation 10 3.2 Open Innovation 11 3.3 User Innovation 13 3.4 Other Distributed Processes 14 3.5 Applications of the Perspectives 16 4 Strategic Management of Distributed Innovation 18 4.1 Identifying/Searching for Distributed Innovation 18 4.2 Maximizing/Motivating the Supply of Distributed Innovation 20 4.3 Appropriating Value from Distributed Innovation 22 5 Discussion 24 5.1 Implications 24 5.2 Opportunities for Future Research 26 6 References 28 7 Tables and Figures 39
Key concepts: Business, Open innovation, Knowledge management, Industrial organization, Process management, Innovation management, Strategic management, Marketing