Devolving HRM and HRD to Line managers: The Case of Hilton International's UK Hotels.
G. A. Maxwell, Sandra Watson
Abstract
G. A. Maxwell, Sandra Watson
Abstract
This paper explores line manager responsibility for human resource management (HRM) and human resource development (HRD) in an international hotel organisation. The results identify a strong support system for line managers in relation to training and good relations with HR specialists. However, less evident is senior management support coupled with barriers in relation to philosophical understanding, time and work pressures, which are acting as inhibitors to line management’s commitment to HRM and HRD.
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This paper explores line manager responsibility for human resource management (HRM) and human resource development (HRD) in an international hotel organisation. The results identify a strong support system for line managers in relation to training and good relations with HR specialists. However, less evident is senior management support coupled with barriers in relation to philosophical understanding, time and work pressures, which are acting as inhibitors to line management’s commitment to HRM and HRD.
Key concepts: Human resource management, Line management, Relation (database), Management, Work (physics), Human resources, Business, Training and development