PDCA circulation in improving the security quality of pharmacy intravenous admixture service
Xia Zhang, Wen-bin Peng
Abstract
Xia Zhang, Wen-bin Peng
Abstract
Objective To investigate the application effect of PDCA circulation in the quality control of pharmacy intravenous admixture service (PIVAS) in our hospital and Guangdong Women and Children Hospital. Method The application of PDCA circulation in the quality management of PIVAS in our hospital was carried out according to the Plan, Do, Check, Action procedures of PDCA circulation method. Result After 2 years’ continuous improvement, the error rate in PIVAS decreased from 0.193% to 0.027%. Conclusion PDCA circulation can significantly reduce the error rate in PIVAS, reduce the potential medical risk, guarantee the safety of patients, and arouse the staff's enthusiasm and the spirit of teamwork. Key words: PDCA cycle; Pharmacy intravenous admixture service (PIVAS); Error summary; Quality control
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Objective To investigate the application effect of PDCA circulation in the quality control of pharmacy intravenous admixture service (PIVAS) in our hospital and Guangdong Women and Children Hospital. Method The application of PDCA circulation in the quality management of PIVAS in our hospital was carried out according to the Plan, Do, Check, Action procedures of PDCA circulation method. Result After 2 years’ continuous improvement, the error rate in PIVAS decreased from 0.193% to 0.027%. Conclusion PDCA circulation can significantly reduce the error rate in PIVAS, reduce the potential medical risk, guarantee the safety of patients, and arouse the staff's enthusiasm and the spirit of teamwork. Key words: PDCA cycle; Pharmacy intravenous admixture service (PIVAS); Error summary; Quality control
Key concepts: PDCA, Pharmacy, Medicine, Circulation (fluid dynamics), Quality (philosophy), Service (business), Quality management, Operations management