2019•Open Journal of Business and ManagementOpen access

Analysis on the Current Situation of Conflict Management and Future Prospects

Yujie Yi

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Abstract

Inevitable conflicts in the workplace have dual effects on organizations. How to manage conflicts and make it play a constructive role in the organization is of great importance to the success of the organization. It is also one of the necessary management skills for managers. In order to enable managers to face up to conflicts, learn to manage conflicts in the right way, and play a constructive role in the organization. This paper studies conflict and conflict management behaviors by means of literature research. Firstly, this paper defines the meaning of conflict management and clarifies the specific content of conflict management. Then it reviews and analyses the research on conflict management by scholars at home and abroad. Finally, it points out the shortcomings of current research on conflict management, and briefly looks forward to the future development of conflict management research.

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Inevitable conflicts in the workplace have dual effects on organizations. How to manage conflicts and make it play a constructive role in the organization is of great importance to the success of the organization. It is also one of the necessary management skills for managers. In order to enable managers to face up to conflicts, learn to manage conflicts in the right way, and play a constructive role in the organization. This paper studies conflict and conflict management behaviors by means of literature research. Firstly, this paper defines the meaning of conflict management and clarifies the specific content of conflict management. Then it reviews and analyses the research on conflict management by scholars at home and abroad. Finally, it points out the shortcomings of current research on conflict management, and briefly looks forward to the future development of conflict management research.

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Available abstract

Inevitable conflicts in the workplace have dual effects on organizations. How to manage conflicts and make it play a constructive role in the organization is of great importance to the success of the organization. It is also one of the necessary management skills for managers. In order to enable managers to face up to conflicts, learn to manage conflicts in the right way, and play a constructive role in the organization. This paper studies conflict and conflict management behaviors by means of literature research. Firstly, this paper defines the meaning of conflict management and clarifies the specific content of conflict management. Then it reviews and analyses the research on conflict management by scholars at home and abroad. Finally, it points out the shortcomings of current research on conflict management, and briefly looks forward to the future development of conflict management research.

Key concepts: Conflict management, Constructive, Face (sociological concept), Order (exchange), Conflict resolution research, Meaning (existential), Dual (grammatical number), Public relations

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