Crisis Response via Dynamic Capabilities: A Necessity in NPOs’ Capability Building

Abstract Dynamic capability research increasingly seeks to identify mechanisms founding dynamic capabilities because this microfoundation provides options for influencing the application of dynamic capabilities. Dynamic capabilities in turn support organizations to achieve continuous organizational change. We pursue deeper insight into the microfounding mechanisms of dynamic capabilities with regard to management-related variables. Survey data from hot spots of refugee crisis 2016 all across Austria allow us to examine how managerial mechanisms on microlevel and dynamic capabilities on macro-level are linked and particularly how managers can influence the application of dynamic capabilities. Data evaluation is based on mediation analysis. Study reveals that participative leadership fosters dynamic capabilities of NPOs active in refugee aid. Further, we provide evidence that the manager´s perception, how self-determined he/she is and how impactful his/her actions are, enhances the application of dynamic capabilities.