Partnerships with Technology-Enabled Mobility Companies

The rise and the proliferation of the on-demand economy are creating a new mobility marketplace. This research explored how these new options could be synergistic with public transit models and detailed the experiences of two transit operators that entered into service delivery partnerships with a transportation network company and a micro-transit operator. Based on a series of interviews and the experiences of these two public agencies, this research provides a set of key takeaways and recommendations for transit operators exploring the potential of partnering with new mobility services such as transportation network companies (e.g., Uber or Lyft) and microtransit (e.g., Bridj or Via).