Car drivers' knowledge and preferences regarding additional services at parking facilities

The paper presents a study on car drivers’ knowledge and preferences regarding additional services at parking facilities. The following eight services are investigated the presence of public toilets, parking spaces for challenged people, lockers, refreshment machines, elevators, charging points for electric vehicles, a free newspaper service, and AED-equipment. The data were collected about the city of ‘s-Hertogenbosch using an online questionnaire. In total, 435 car drivers completed the questionnaire. Car drivers know the absence/presence of lockers, a free newspaper service, and AED-equipment best. The services they prefer most are restrooms, parking facilities for disabled people, charging points for electric cars, and AED-equipment. The relationship between car drivers’ preference and personal and visit characteristics is analyzed using binary logistic regression analysis. A significant relationship is found for the characteristics age, education, visiting day, visit motif, visit party, and visit frequency.