Research on components of consumer perceived risk
Haixia Gao
Abstract
Haixia Gao
Abstract
Consumer often weighs perceived benefit against perceived risk when making purchase decision. Most former studies pay attention to increasing consumer's perceived benefit. The study concerning reducing perceived risk is very lacking. Identifying and facing perceived risk is an important approach to break down buying resistance. The study brings forward a suit of method and process explore components of perceived risk.
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Consumer often weighs perceived benefit against perceived risk when making purchase decision. Most former studies pay attention to increasing consumer's perceived benefit. The study concerning reducing perceived risk is very lacking. Identifying and facing perceived risk is an important approach to break down buying resistance. The study brings forward a suit of method and process explore components of perceived risk.
Key concepts: Risk perception, Risk analysis (engineering), Process (computing), Marketing, Consumer behaviour, Resistance (ecology), Business, Actuarial science