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The Impact of Motivation in Retention of Employees: A Case Study of Government Procurement Services Agency

Mamboleo M. Mpugusi

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Abstract

The main objective of this dissertation is to examine the impact of motivation in retention of employees in an organization of Government Procurement Services Agency. The specific objectives of this research were to identify different types of motivation applied by the Government Procurement Services Agency, to examine employee’s involvement in decision making, and to assess motivation practices applied by the organization. The case study approach was used to conduct this study. A sample of forty seven (47) employees from different levels was selected and data collection was undertaken through questionnaires, interviews, observation and documentary review. Content analysis and descriptive statistics were used to analyze \ndata. The main findings from the research show that level of education, age of majority employees, participation in decision making, working environment, salary and promotion and training predict their intention to leave, while job security did not. \nIn addition the level of education, age of majority employees, ability to participate in decision making, working environment, salary and promotion and training \nsignificantly predicted the situation of motivation level. Furthermore, the study revealed that job security is the only variable which play major role in motivating employees. Accordingly employees who are not well motivated will have higher motive searching for job somewhere else. The results of the study therefore can be used as the basis for decision making concerning employees welfare, drafting \nretention strategies and future human resource planning and development.

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The main objective of this dissertation is to examine the impact of motivation in retention of employees in an organization of Government Procurement Services Agency. The specific objectives of this research were to identify different types of motivation applied by the Government Procurement Services Agency, to examine employee’s involvement in decision making, and to assess motivation practices applied by the organization. The case study approach was used to conduct this study. A sample of forty seven (47) employees from different levels was selected and data collection was undertaken through questionnaires, interviews, observation and documentary review. Content analysis and descriptive statistics were used to analyze \ndata. The main findings from the research show that level of education, age of majority employees, participation in decision making, working environment, salary and promotion and training predict their intention to leave, while job security did not. \nIn addition the level of education, age of majority employees, ability to participate in decision making, working environment, salary and promotion and training \nsignificantly predicted the situation of motivation level. Furthermore, the study revealed that job security is the only variable which play major role in motivating employees. Accordingly employees who are not well motivated will have higher motive searching for job somewhere else. The results of the study therefore can be used as the basis for decision making concerning employees welfare, drafting \nretention strategies and future human resource planning and development.

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Available abstract

The main objective of this dissertation is to examine the impact of motivation in retention of employees in an organization of Government Procurement Services Agency. The specific objectives of this research were to identify different types of motivation applied by the Government Procurement Services Agency, to examine employee’s involvement in decision making, and to assess motivation practices applied by the organization. The case study approach was used to conduct this study. A sample of forty seven (47) employees from different levels was selected and data collection was undertaken through questionnaires, interviews, observation and documentary review. Content analysis and descriptive statistics were used to analyze \ndata. The main findings from the research show that level of education, age of majority employees, participation in decision making, working environment, salary and promotion and training predict their intention to leave, while job security did not. \nIn addition the level of education, age of majority employees, ability to participate in decision making, working environment, salary and promotion and training \nsignificantly predicted the situation of motivation level. Furthermore, the study revealed that job security is the only variable which play major role in motivating employees. Accordingly employees who are not well motivated will have higher motive searching for job somewhere else. The results of the study therefore can be used as the basis for decision making concerning employees welfare, drafting \nretention strategies and future human resource planning and development.

Key concepts: Salary, Promotion (chess), Agency (philosophy), Government (linguistics), Procurement, Job security, Business, Public relations

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