Knowledge Transfer and Knowledge Creation in Virtual Teams

Tacit knowledge transfer and knowledge creation represents perhaps the best means of sustainable competitive advantage through continual innovation. As organizations become more distributed in their different offices, virtual teams become more common and valuable. The question of how these virtual teams can effectively transfer tacit knowledge and create new knowledge thus becomes of importance to organizations. This chapter focuses on this issue and presents supporting evidence related to tacit knowledge transfer and creation, virtual teams, and how businesses can effectively harness capacity of virtual teams to transfer valuable tacit knowledge and create new knowledge.