2014•Advances in e-business research seriesRequires access

New Perspectives on Payment Systems

Iviane Ramos de Luna, Francisco Javier Montoro-Ríos, Francisco José Liébana-Cabanillas

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Abstract

The technological developments in the mobile industry during the last few years have led companies to increase the functionalities of mobile phones. According to many authors in the field, the NFC mobile payment has become one of the payment systems of the future thanks to its numerous advantages. This chapter revises the importance of this payment system within the mobile commerce strategy that many companies are adopting. The model used in the research is based on the classic variables of the technological acceptance model, together with other variables from recent studies. The results obtained in this research show the decisive impact of perceived compatibility, attitude, and subjective norms on the future intention to use this system. Finally, the authors underline the main implications for management, as well as some strategies that strengthen this new business in the context of the new technical developments.

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What this paper is about

The technological developments in the mobile industry during the last few years have led companies to increase the functionalities of mobile phones. According to many authors in the field, the NFC mobile payment has become one of the payment systems of the future thanks to its numerous advantages. This chapter revises the importance of this payment system within the mobile commerce strategy that many companies are adopting. The model used in the research is based on the classic variables of the technological acceptance model, together with other variables from recent studies. The results obtained in this research show the decisive impact of perceived compatibility, attitude, and subjective norms on the future intention to use this system. Finally, the authors underline the main implications for management, as well as some strategies that strengthen this new business in the context of the new technical developments.

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Available abstract

The technological developments in the mobile industry during the last few years have led companies to increase the functionalities of mobile phones. According to many authors in the field, the NFC mobile payment has become one of the payment systems of the future thanks to its numerous advantages. This chapter revises the importance of this payment system within the mobile commerce strategy that many companies are adopting. The model used in the research is based on the classic variables of the technological acceptance model, together with other variables from recent studies. The results obtained in this research show the decisive impact of perceived compatibility, attitude, and subjective norms on the future intention to use this system. Finally, the authors underline the main implications for management, as well as some strategies that strengthen this new business in the context of the new technical developments.

Key concepts: Mobile payment, Payment, Business, Mobile commerce, Compatibility (geochemistry), Context (archaeology), Marketing, Knowledge management

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