Quality Management (QA/QC) in the Analytical Laboratory

Abstract An effective quality management system in the analytical laboratory must be designed to satisfy customers' needs and expectations while serving the laboratory's interests. An understanding of total quality and its components Is essential for the development of a quality management system In the analytical laboratory. Quality systems are founded on quality laboratory practices; they have a strong quality control component, and, more recently, monitoring through quality assurance. Development of a quality Improvement component with more emphasis on quality planning Is also needed to provide the necessary system for quality management