2016•RePEc: Research Papers in EconomicsRequires access

The Vision of New ISO 9000:2015 Standards

Cezar Militaru, Adriana Zanfir

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Abstract

Quality management represent a set of activities aimed at achieving objectives through optimal use of resources, set that includes activities of planning, organizing, coordinating, leading, controlling the organization in the field of quality and another specific functions such as quality assurance and continuous quality improvement. International Organization for Standardization (ISO) has developed standards for organizations that want to implement a quality management system since 1987, as the series of standards ISO 9000, series which over time has modified by five time, if we consider even the 2015 edition. At this time, the current ISO 9001 standard has the largest worldwide applicability, with over 1.1 million organizations certified by this reference. ISO 9001 standard has a great impact on the organization's competitiveness being used identically in more than 100 countries. The new series of standards ISO 9000: 2015 brings major changes compared to the 2008 edition, in an attempt to achieve a better understanding of the quality philosophy and also for a better adaptation of economic activities to the continuous changes from international business environment. Therefore, we will try in this paper to outline several directions regarding the changes that have been made in this edition of ISO 9000 series of standards, changes that have to be implemented in the three years, after ISO specification, by all organizations certified or under certification.

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Quality management represent a set of activities aimed at achieving objectives through optimal use of resources, set that includes activities of planning, organizing, coordinating, leading, controlling the organization in the field of quality and another specific functions such as quality assurance and continuous quality improvement. International Organization for Standardization (ISO) has developed standards for organizations that want to implement a quality management system since 1987, as the series of standards ISO 9000, series which over time has modified by five time, if we consider even the 2015 edition. At this time, the current ISO 9001 standard has the largest worldwide applicability, with over 1.1 million organizations certified by this reference. ISO 9001 standard has a great impact on the organization's competitiveness being used identically in more than 100 countries. The new series of standards ISO 9000: 2015 brings major changes compared to the 2008 edition, in an attempt to achieve a better understanding of the quality philosophy and also for a better adaptation of economic activities to the continuous changes from international business environment. Therefore, we will try in this paper to outline several directions regarding the changes that have been made in this edition of ISO 9000 series of standards, changes that have to be implemented in the three years, after ISO specification, by all organizations certified or under certification.

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Available abstract

Quality management represent a set of activities aimed at achieving objectives through optimal use of resources, set that includes activities of planning, organizing, coordinating, leading, controlling the organization in the field of quality and another specific functions such as quality assurance and continuous quality improvement. International Organization for Standardization (ISO) has developed standards for organizations that want to implement a quality management system since 1987, as the series of standards ISO 9000, series which over time has modified by five time, if we consider even the 2015 edition. At this time, the current ISO 9001 standard has the largest worldwide applicability, with over 1.1 million organizations certified by this reference. ISO 9001 standard has a great impact on the organization's competitiveness being used identically in more than 100 countries. The new series of standards ISO 9000: 2015 brings major changes compared to the 2008 edition, in an attempt to achieve a better understanding of the quality philosophy and also for a better adaptation of economic activities to the continuous changes from international business environment. Therefore, we will try in this paper to outline several directions regarding the changes that have been made in this edition of ISO 9000 series of standards, changes that have to be implemented in the three years, after ISO specification, by all organizations certified or under certification.

Key concepts: Standardization, Certification, Quality assurance, Quality management system, Quality of analytical results, International standard, Quality (philosophy), Quality management

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