2009Sci-Tech Information Development & EconomyRequires access

Implementing the Scientific Concept of Development to Improve Library’s Service Quality

WU Yan-ya

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Abstract

Insisting on people-based concept is the concrete embodiment of implementing the scientific concept of development in university library. Through the analysis on the structure of library’s readers and service methods,this paper puts forward some effective ways for improving library’s service quality.

About this research paper

What this paper is about

Insisting on people-based concept is the concrete embodiment of implementing the scientific concept of development in university library. Through the analysis on the structure of library’s readers and service methods,this paper puts forward some effective ways for improving library’s service quality.

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Available abstract

Insisting on people-based concept is the concrete embodiment of implementing the scientific concept of development in university library. Through the analysis on the structure of library’s readers and service methods,this paper puts forward some effective ways for improving library’s service quality.

Key concepts: Service (business), Quality (philosophy), Service quality, Computer science, World Wide Web, Engineering management, Knowledge management, Engineering

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