The Practices and Cognitions of Specialized Knowledge Service of the Library of Scientific Research Institute
Liu Lu-ji
Abstract
Liu Lu-ji
Abstract
Taking the services of the Library and Information Center of China Petrochemical Petroleum Prospecting Technology Research Institute facing the demands of specialized scientific research personnel readers and leaders' decision-making staffs,this paper introduces the practices and cognitions of specialized knowledge service of the library of scientific research institute from three aspects of self-service pattern,reference service pattern and full-time advisory service pattern.
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Taking the services of the Library and Information Center of China Petrochemical Petroleum Prospecting Technology Research Institute facing the demands of specialized scientific research personnel readers and leaders' decision-making staffs,this paper introduces the practices and cognitions of specialized knowledge service of the library of scientific research institute from three aspects of self-service pattern,reference service pattern and full-time advisory service pattern.
Key concepts: Service (business), Knowledge management, Service desk, China, Business, Engineering, Engineering management, Service design