2008•Sci-Tech Information Development & EconomyRequires access

Discussion on the Development of the Knowledge Service in University Library

Zhang Jing-pin

Abstract

The paper explains the connotations and characteristics of the knowledge service, analyzes the solid foundation of the knowledge service in university library, and advances that university library should establish a model of knowledge service with the hierarchical service content, personalized service mode, deepened service field, and professionalized service personal.

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Available abstract

Key concepts: Service (business), Service design, Service delivery framework, Service catalog, Service desk, Service science, management and engineering, World Wide Web, Foundation (evidence)