2008•Sci-Tech Information Development & EconomyRequires access

Talking about the High Quality Service of Power Supply Enterprise

GU Zhi-yan

Abstract

This paper expounds the importance of providing the high quality service by power supply enterprise, points out the main problems existing in the power service, and advances some countermeasures for providing the high quality service by power supply enterprise from aspects of perfecting the service mechanism, innovating the service concept, and strengthening the social supervision, etc.

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Available abstract

Key concepts: Business, Service (business), Process management, Power (physics), Quality (philosophy), Service quality, Operations management, Marketing