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Research on and Probe into the Quality-service of the Power-supply Enterprises

Shi Xiao-xi

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Abstract

The quality-service is the life blood of the national electric network.. The quality-service is the permanent theme of the power-supply enterprises, and the concrete connotations and requirements of the quality-service will be enriched along with the development of the times. The power-supply enterprises, which want to provide the quality-service, should pay special attention to the service concept, the implementation of the marketing strategy, and the developing and training of the quality-service, etc.

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What this paper is about

The quality-service is the life blood of the national electric network.. The quality-service is the permanent theme of the power-supply enterprises, and the concrete connotations and requirements of the quality-service will be enriched along with the development of the times. The power-supply enterprises, which want to provide the quality-service, should pay special attention to the service concept, the implementation of the marketing strategy, and the developing and training of the quality-service, etc.

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Available abstract

The quality-service is the life blood of the national electric network.. The quality-service is the permanent theme of the power-supply enterprises, and the concrete connotations and requirements of the quality-service will be enriched along with the development of the times. The power-supply enterprises, which want to provide the quality-service, should pay special attention to the service concept, the implementation of the marketing strategy, and the developing and training of the quality-service, etc.

Key concepts: Service (business), Business, Service guarantee, Service quality, Quality (philosophy), Process management, Marketing, Power (physics)

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