On the Service Innovation of University Library at the Background of Digital Information Ages
Jianling Chen
Abstract
Jianling Chen
Abstract
Based on the digital information environment,this paper looks into the trend of modern library,and demonstrates university libraries' service innovation work from the concept of innovative service,the content of innovative service,the mode of innovative service and the problems that should be taken care of.In the digital ages,university libraries should formulate development strategies from the perspective of service thinking,service facilities,service mode and service content.
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Based on the digital information environment,this paper looks into the trend of modern library,and demonstrates university libraries' service innovation work from the concept of innovative service,the content of innovative service,the mode of innovative service and the problems that should be taken care of.In the digital ages,university libraries should formulate development strategies from the perspective of service thinking,service facilities,service mode and service content.
Key concepts: Service (business), Service design, Service innovation, Service science, management and engineering, Service catalog, Service desk, Digital library, Work (physics)