2004•Zhongguo Renmin Daxue xuebaoRequires access

New Public Service: The Critique and Transcendence to New Public Management

Kai Tian

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Abstract

Among the critiques of public management,new public service represented by Robert B.Denhardt holds the view that during the management reform in government, the theory of New Public Management not only adopts the techniques of business administration, but also absorbs such values of business as market competition, customer-oriented service and its enthusiasm for entrepreneurial government. Furthermore, public service puts forwards to its own central perspective. This paper holds that, to a great extent,new public servicerectifies and transcends the deviation of new public management, since it empathizes on public interest and citizenship besides efficiency and effective of service by bringing forth methods and techniques in public management.

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What this paper is about

Among the critiques of public management,new public service represented by Robert B.Denhardt holds the view that during the management reform in government, the theory of New Public Management not only adopts the techniques of business administration, but also absorbs such values of business as market competition, customer-oriented service and its enthusiasm for entrepreneurial government. Furthermore, public service puts forwards to its own central perspective. This paper holds that, to a great extent,new public servicerectifies and transcends the deviation of new public management, since it empathizes on public interest and citizenship besides efficiency and effective of service by bringing forth methods and techniques in public management.

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Available abstract

Among the critiques of public management,new public service represented by Robert B.Denhardt holds the view that during the management reform in government, the theory of New Public Management not only adopts the techniques of business administration, but also absorbs such values of business as market competition, customer-oriented service and its enthusiasm for entrepreneurial government. Furthermore, public service puts forwards to its own central perspective. This paper holds that, to a great extent,new public servicerectifies and transcends the deviation of new public management, since it empathizes on public interest and citizenship besides efficiency and effective of service by bringing forth methods and techniques in public management.

Key concepts: New public management, Public service, Government (linguistics), Enthusiasm, Public management, Public sector, Public administration, Transcendence (philosophy)

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