2019•SSRN Electronic JournalOpen access

A Comparative Analysis of New Public Management New Public Service and New Public Governance

Narathip Sriram, Chaleomphong Misomnai, Jirawat Metasuttirat, Chamnian Rajphaetyakhom

Open full text 10 citations

Abstract

The objectives of this research article are 1) to study and compare the philosophy, foundation, essence, similarity, and the difference of the New Public Management, New Public Service and New Public Governance and 2) to propose the guidelines for the implementation of New Public Management, New Public Service and New Public Governance used in public administration. The population and sample groups are 19 books, textbooks, articles and researches per subject. The research tools are the document survey form and the record form. The data analysis uses content analysis and discourse analysis. The research findings showed that 1) New Public Management (NPM) had philosophy and foundation that focused on empirical and logical positivist. The elements and the essences of NPM were a catalytic, community-owned, competitive, mission-driven, result-oriented, customer-driven, privatized, anticipatory, decentralized, and market-oriented government. New Public Service (NPS) had philosophy and foundation that focused on normative. There were seven significances of the concept of NPS. Those were serving as citizens not customers, searching for the public interest, value citizenship over entrepreneurship, thinking strategically and acting democratically, recognizing that accountability was not simple, serving rather than steering and valuing the people, not just productivity. New Public Governance (NPG) had philosophy and foundation that focused on normative. The elements and the essence of NPG were decentralization to local governments and civil societies to be a strong social partnership. The state reduced role and authority, focused on networking, a diversity of mutual cooperation, trust, norm of social exchange, sacrifice and social responsibility. NPS was significantly different from the NPM in several aspects. NPS had similarity in philosophy and foundation to the concepts of NPG. 2) New Public Management can be applied in the public management in several cases such as Budgeting Cutback, Reduction in Force, Corporatization or Privatization, Market Testing or Contestability, Devolution of the Centralized Control, Downsizing, Performance Agreement, Contract Out or Outsourcing, etc. The New Public Service can lead to the implementation in several cases, for example,Popular Participation, Active Citizen, establishment of people's council or Public Consultation Council, increase of roles of the people's council or community organizations in the public management. Meanwhile, New Public Governance concept leads to the operation both in the enhancement of Public Private Partnership (PPP) and Public and Private Network.

About this research paper

What this paper is about

The objectives of this research article are 1) to study and compare the philosophy, foundation, essence, similarity, and the difference of the New Public Management, New Public Service and New Public Governance and 2) to propose the guidelines for the implementation of New Public Management, New Public Service and New Public Governance used in public administration. The population and sample groups are 19 books, textbooks, articles and researches per subject. The research tools are the document survey form and the record form. The data analysis uses content analysis and discourse analysis. The research findings showed that 1) New Public Management (NPM) had philosophy and foundation that focused on empirical and logical positivist. The elements and the essences of NPM were a catalytic, community-owned, competitive, mission-driven, result-oriented, customer-driven, privatized, anticipatory, decentralized, and market-oriented government. New Public Service (NPS) had philosophy and foundation that focused on normative. There were seven significances of the concept of NPS. Those were serving as citizens not customers, searching for the public interest, value citizenship over entrepreneurship, thinking strategically and acting democratically, recognizing that accountability was not simple, serving rather than steering and valuing the people, not just productivity. New Public Governance (NPG) had philosophy and foundation that focused on normative. The elements and the essence of NPG were decentralization to local governments and civil societies to be a strong social partnership. The state reduced role and authority, focused on networking, a diversity of mutual cooperation, trust, norm of social exchange, sacrifice and social responsibility. NPS was significantly different from the NPM in several aspects. NPS had similarity in philosophy and foundation to the concepts of NPG. 2) New Public Management can be applied in the public management in several cases such as Budgeting Cutback, Reduction in Force, Corporatization or Privatization, Market Testing or Contestability, Devolution of the Centralized Control, Downsizing, Performance Agreement, Contract Out or Outsourcing, etc. The New Public Service can lead to the implementation in several cases, for example,Popular Participation, Active Citizen, establishment of people's council or Public Consultation Council, increase of roles of the people's council or community organizations in the public management. Meanwhile, New Public Governance concept leads to the operation both in the enhancement of Public Private Partnership (PPP) and Public and Private Network.

Why it matters

OpenAlex reports 10 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

The objectives of this research article are 1) to study and compare the philosophy, foundation, essence, similarity, and the difference of the New Public Management, New Public Service and New Public Governance and 2) to propose the guidelines for the implementation of New Public Management, New Public Service and New Public Governance used in public administration. The population and sample groups are 19 books, textbooks, articles and researches per subject. The research tools are the document survey form and the record form. The data analysis uses content analysis and discourse analysis. The research findings showed that 1) New Public Management (NPM) had philosophy and foundation that focused on empirical and logical positivist. The elements and the essences of NPM were a catalytic, community-owned, competitive, mission-driven, result-oriented, customer-driven, privatized, anticipatory, decentralized, and market-oriented government. New Public Service (NPS) had philosophy and foundation that focused on normative. There were seven significances of the concept of NPS. Those were serving as citizens not customers, searching for the public interest, value citizenship over entrepreneurship, thinking strategically and acting democratically, recognizing that accountability was not simple, serving rather than steering and valuing the people, not just productivity. New Public Governance (NPG) had philosophy and foundation that focused on normative. The elements and the essence of NPG were decentralization to local governments and civil societies to be a strong social partnership. The state reduced role and authority, focused on networking, a diversity of mutual cooperation, trust, norm of social exchange, sacrifice and social responsibility. NPS was significantly different from the NPM in several aspects. NPS had similarity in philosophy and foundation to the concepts of NPG. 2) New Public Management can be applied in the public management in several cases such as Budgeting Cutback, Reduction in Force, Corporatization or Privatization, Market Testing or Contestability, Devolution of the Centralized Control, Downsizing, Performance Agreement, Contract Out or Outsourcing, etc. The New Public Service can lead to the implementation in several cases, for example,Popular Participation, Active Citizen, establishment of people's council or Public Consultation Council, increase of roles of the people's council or community organizations in the public management. Meanwhile, New Public Governance concept leads to the operation both in the enhancement of Public Private Partnership (PPP) and Public and Private Network.

Key concepts: Public administration, Public value, New public management, Public service, Public relations, Civil society, Political science, Corporate governance

Related papers

Back to paper searchBrowse research topicsOriginal source
A Comparative Analysis of New Public Management New Public Service and New Public Governance — Research Paper | ScholarLens