The Impact of Perceived Organizational Support on Organizational Citizenship Behaviors——A Study based on Psychological Capital Mediating Model

The effects of perceived organizational support on organizational citizenship behaviors have attracted managers and researchers' attention,however,studies on the mechanisms between perceived organizational support and organizational citizenship behaviors remain inconclusive and undeveloped. On the basis of 467 survey samples,this paper empirically investigates how the perceived organizational support,psychological capital and proactive personality affect organizational citizenship behaviors. Results show that perceived organizational support has significant positive effect on psychological capital and organizational citizenship behaviors; psychological capital has a significant positive impact on organizational citizenship behaviors,and also fully plays a mediating role in the relationship between perceived organizational support and organizational citizenship behaviors; proactive personality plays a positive moderation role in the relationship between psychological capital and organizational citizenship behaviors,furthermore,proactive personality also moderates the mediating role of psychological capital in the relationship between perceived organizational support and organizational citizenship behaviors.