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2007•Journal of Mudanjiang College of EducationRequires access

Total Quality Management in Higher Education

Lei Jiang

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Abstract

TQM is a management philosophy whose aims make effective use of material and human resources of an organization.Although TQM was developed for industrial purpose.TQM began to attract the attention of academic in higher education.With the characters of higher education,this paper shows how higher education can benefit from the advantages of TQM and how it can be implemented.

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What this paper is about

TQM is a management philosophy whose aims make effective use of material and human resources of an organization.Although TQM was developed for industrial purpose.TQM began to attract the attention of academic in higher education.With the characters of higher education,this paper shows how higher education can benefit from the advantages of TQM and how it can be implemented.

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Available abstract

TQM is a management philosophy whose aims make effective use of material and human resources of an organization.Although TQM was developed for industrial purpose.TQM began to attract the attention of academic in higher education.With the characters of higher education,this paper shows how higher education can benefit from the advantages of TQM and how it can be implemented.

Key concepts: Total quality management, Higher education, Management philosophy, Quality (philosophy), Business, Process management, Operations management, Knowledge management

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