Li Ji
Abstract
This paper analyzes the conflicts between readers and library,puts forward several suggestions on strengthening the service for readers in public library,and points out that the library should strengthen the communication with readers to improve the quality of service.
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This paper analyzes the conflicts between readers and library,puts forward several suggestions on strengthening the service for readers in public library,and points out that the library should strengthen the communication with readers to improve the quality of service.
Key concepts: Service (business), Public relations, World Wide Web, Service quality, Quality (philosophy), Business, Internet privacy, Political science