Chen Feng-qi
Abstract
This paper expounds the decisive functions of the quality of librarians on the service for readers of the library from three aspects of the service concept, service attitude and service quality, and based on this, analyzes on some basic requirements of deep service for the quality of librarians.
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This paper expounds the decisive functions of the quality of librarians on the service for readers of the library from three aspects of the service concept, service attitude and service quality, and based on this, analyzes on some basic requirements of deep service for the quality of librarians.
Key concepts: Service (business), Service quality, Quality (philosophy), Service design, World Wide Web, Business, Computer science, Service delivery framework