2005•Sci-Tech Information Development & EconomyRequires access

Talking about the Service for Readers in the Public Library

Weng Li-qin

Abstract

The basic purpose of the public library is to provide the service for the vast readers, and the public library, which wants to improve the service quality and do well the service for the readers, must improve the integral quality of the librarians, strengthen the service consciousness, and improve the political quality and the professional quality.

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Available abstract

Key concepts: Service (business), Quality (philosophy), Service quality, Politics, Public relations, Service design, Consciousness, Public service