2012•Chinese HospitalsRequires access
Hospitalized patients on “high quality nursing service” satisfaction survey and analysis of its influencing factors
WU Yesheng
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Abstract
Objective: To survey inpatients of High quality nursing service satisfaction for nursing services,summary the Model project activity experience,find the shortage of nursing services,propose targeted strategy and improve quality of nursing service.Methods: cluster sampling methods and SPSS software was used for analysis.Results: Awareness rate of Model project for inpatients is 58.3%.General satisfaction score in ward is 3.76±0.607.Satisfaction of inpatients in different ward and residence was statistically significant(P0.05).Satisfaction of inpatients in different gender、health status、occupation、family income、hospitalization cost payment was not statistically significant(P0.05).Conclusion: Satisfaction of inpatients plays important role in improving quality of nursing service.