Miao Jian-zhen
Abstract
Knowledge service puts forwards new demands for librarian quality and the library should take various measures to train librarians from scientific management to improve service abilities and service levels of librarians and thereby meet users' demands.
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Knowledge service puts forwards new demands for librarian quality and the library should take various measures to train librarians from scientific management to improve service abilities and service levels of librarians and thereby meet users' demands.
Key concepts: Service (business), Quality (philosophy), Training (meteorology), Service quality, Computer science, Knowledge management, Business, Process management