2006Industrial Engineering and Engineering ManagementRequires access

The Effects of Role Conflict,Role Ambiguity,and Work-Family Conflict on Different Facets of Job Satisfaction and the Moderating Effects of Children

HU Zuo-hao

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Abstract

The effects of role conflict,role ambiguity,and work-family conflict on overall salesperson job satisfaction have been examined on basis of a study of 242 insurance agents.It is found that(1) role conflict,role ambiguity and work-family conflict make different effects among the different facets of job satisfaction;(2) there were significant differences among these relationships between childless agents and having-child agents.In other words,the moderating effects of having child or not exists.

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What this paper is about

The effects of role conflict,role ambiguity,and work-family conflict on overall salesperson job satisfaction have been examined on basis of a study of 242 insurance agents.It is found that(1) role conflict,role ambiguity and work-family conflict make different effects among the different facets of job satisfaction;(2) there were significant differences among these relationships between childless agents and having-child agents.In other words,the moderating effects of having child or not exists.

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Available abstract

The effects of role conflict,role ambiguity,and work-family conflict on overall salesperson job satisfaction have been examined on basis of a study of 242 insurance agents.It is found that(1) role conflict,role ambiguity and work-family conflict make different effects among the different facets of job satisfaction;(2) there were significant differences among these relationships between childless agents and having-child agents.In other words,the moderating effects of having child or not exists.

Key concepts: Ambiguity, Role conflict, Work–family conflict, Social psychology, Psychology, Job satisfaction, Family conflict, Work (physics)

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