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2004•Unpublished venueRequires access

From "New Public Management" to "New Public Service

Xin Chuan-hai

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Abstract

Public Management(NPM) advances a lot, for it breaks through the stereotype of bureaucratic control. However, NPM's limitations have been tested in practice. A new public management model, named New Public Service(NPS), is expected to substitute for NPM, for it has its own progressive characteristics.

About this research paper

What this paper is about

Public Management(NPM) advances a lot, for it breaks through the stereotype of bureaucratic control. However, NPM's limitations have been tested in practice. A new public management model, named New Public Service(NPS), is expected to substitute for NPM, for it has its own progressive characteristics.

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Available abstract

Public Management(NPM) advances a lot, for it breaks through the stereotype of bureaucratic control. However, NPM's limitations have been tested in practice. A new public management model, named New Public Service(NPS), is expected to substitute for NPM, for it has its own progressive characteristics.

Key concepts: Bureaucracy, New public management, Public service, Business, Public management, Control (management), Service (business), Public administration

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