2004•Sci-Tech Information Development & EconomyRequires access

Discussion on the Innovation of University Library's Reader Service

Pan Qing-y

Abstract

Along with the arrival of the network information times, the traditional reader service can't be suitable to the requirements of the development of the new situation, and the reader service of university library must make all-round innovation from service conception, service contents, service means and service mode for the purpose of meeting the needs of the readers for the information.

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Available abstract

Key concepts: Service (business), Service design, Service catalog, Service desk, Service innovation, Service delivery framework, World Wide Web, Computer science