Fang Qion
Abstract
Based on investigating and analyzing on the present status of the virtual reference consulting service of university libraries in Hunan Province,this paper advances some suggestions on improving the virtual reference consulting service of university library.
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Based on investigating and analyzing on the present status of the virtual reference consulting service of university libraries in Hunan Province,this paper advances some suggestions on improving the virtual reference consulting service of university library.
Key concepts: Service (business), Library science, Business, Computer science, Marketing