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2015•Sci-Tech Information Development & EconomyRequires access

The Exploration and Practice of the Construction of the New Knowledge Reference Service Mode

Wen Ro

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Abstract

Along with the development of information technology, the reference service is moving towards the knowledge reference service from the traditional reference service. This paper expounds the category and main modes of the knowledge reference service, puts forward an ideal model of the knowledge reference service, and introduces the concrete practice of the library of Liaoning University in developing the knowledge reference service.

About this research paper

What this paper is about

Along with the development of information technology, the reference service is moving towards the knowledge reference service from the traditional reference service. This paper expounds the category and main modes of the knowledge reference service, puts forward an ideal model of the knowledge reference service, and introduces the concrete practice of the library of Liaoning University in developing the knowledge reference service.

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Available abstract

Along with the development of information technology, the reference service is moving towards the knowledge reference service from the traditional reference service. This paper expounds the category and main modes of the knowledge reference service, puts forward an ideal model of the knowledge reference service, and introduces the concrete practice of the library of Liaoning University in developing the knowledge reference service.

Key concepts: Service (business), Computer science, Knowledge management, Digital reference, Service design, Service delivery framework, Business, Marketing

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