MA Feng-yin
Abstract
This paper expounds the basic concepts and main features of the real-time service, and expounds the concrete operation method of the real-time service and the quality requirements for the consultancy librarians.
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This paper expounds the basic concepts and main features of the real-time service, and expounds the concrete operation method of the real-time service and the quality requirements for the consultancy librarians.
Key concepts: Service (business), Computer science, Quality (philosophy), Service quality, World Wide Web, Engineering management, Process management, Business