2009Sci-Tech Information Development & EconomyRequires access

Study on the Service Quality of the Digital Library

Zhang Yi-cha

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Abstract

This paper expounds the connotation of the digital library and its service quality, introduces the present situation of the service quality of domestic and foreign digital libraries, analyzes the problems existing in the service quality of the digital library, and puts forward some methods for solving these problems.

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What this paper is about

This paper expounds the connotation of the digital library and its service quality, introduces the present situation of the service quality of domestic and foreign digital libraries, analyzes the problems existing in the service quality of the digital library, and puts forward some methods for solving these problems.

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Available abstract

This paper expounds the connotation of the digital library and its service quality, introduces the present situation of the service quality of domestic and foreign digital libraries, analyzes the problems existing in the service quality of the digital library, and puts forward some methods for solving these problems.

Key concepts: Connotation, Digital library, Service (business), Quality (philosophy), Service quality, Computer science, Digital transformation, World Wide Web

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