2004•Unpublished venueRequires access

Rethought on the Concept of Total Quality Cost

Zhang Jia-chun

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Abstract

Putting forward the concept of total quality cost is the inevitable outcome of social and economic development. The paper analyses it from two angles, shortage of quality and surplus of quality, brings forward the factors of total quality cost—quality design cost, quality entity cost, indirect lost cost etc., and based on them, it studies the contents and methods of total quality cost control.

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What this paper is about

Putting forward the concept of total quality cost is the inevitable outcome of social and economic development. The paper analyses it from two angles, shortage of quality and surplus of quality, brings forward the factors of total quality cost—quality design cost, quality entity cost, indirect lost cost etc., and based on them, it studies the contents and methods of total quality cost control.

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Available abstract

Putting forward the concept of total quality cost is the inevitable outcome of social and economic development. The paper analyses it from two angles, shortage of quality and surplus of quality, brings forward the factors of total quality cost—quality design cost, quality entity cost, indirect lost cost etc., and based on them, it studies the contents and methods of total quality cost control.

Key concepts: Quality costs, Quality (philosophy), Economic shortage, Total cost, Social cost, Relevant cost, Environmental economics, Operations management

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