Pin Wang
Abstract
Service system is one of the two systems on which library develops potential functions.This article provides an analysis of the problems existing in library service system from service idea,inner organization structuring,service evaluation mechanism,establishment of service platform,and so on,and presents the solution thereof.
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Service system is one of the two systems on which library develops potential functions.This article provides an analysis of the problems existing in library service system from service idea,inner organization structuring,service evaluation mechanism,establishment of service platform,and so on,and presents the solution thereof.
Key concepts: Service (business), Structuring, Service design, Service system, Computer science, Service catalog, Service delivery framework, Service desk