Over-Reliance of the Chinese Sports Facilities on Service Outsourcing
Wan Baol
Abstract
Wan Baol
Abstract
BUsing literature study,on-the-spot investigation and expert interview,the paper studies the question of service outsourcing in the operation and management of the sports facilities.The Chinese sports facilities depends too much on service outsourcing.The outsourcers neglect the assessment of biding document of service providers and the conduct of service subcontract.They rely too much on service providers and lack risk prevention awareness.The inspection and supervision of the outsourcers on service providers become mere formality.This greatly increases outsource costs,lowers service quality and wakens the general competitiveness of outsourcers.The reasons lie in the outsourcers' over-reliance on service providers,the rent-seeking behavior of service providers,information asymmetry,etc.The paper puts forward the suggestions of selecting publicly professional and honest service provider,optimizing service outsourcing contract and perfecting the incentive evaluation mechanism of service outsourcing.
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BUsing literature study,on-the-spot investigation and expert interview,the paper studies the question of service outsourcing in the operation and management of the sports facilities.The Chinese sports facilities depends too much on service outsourcing.The outsourcers neglect the assessment of biding document of service providers and the conduct of service subcontract.They rely too much on service providers and lack risk prevention awareness.The inspection and supervision of the outsourcers on service providers become mere formality.This greatly increases outsource costs,lowers service quality and wakens the general competitiveness of outsourcers.The reasons lie in the outsourcers' over-reliance on service providers,the rent-seeking behavior of service providers,information asymmetry,etc.The paper puts forward the suggestions of selecting publicly professional and honest service provider,optimizing service outsourcing contract and perfecting the incentive evaluation mechanism of service outsourcing.
Key concepts: Outsourcing, Service provider, Business, Service (business), Business service provider, Service quality, Service level objective, Marketing