Investigation of Satisfaction Degree for Nursing Care among Discharged Patients

Objective:To investigate the satisfaction degree for nursing care among discharged patients,and provide reference for improving nursing service.Method:Letters were sent to patients deischarged from Jan 2008 to Sep 2009 to investigate their satisfaction degree for nursing care during hospitalization,and a self-made questionnaire including 6 aspects of nursing care was employed to investigate and analyze patients′ satisfaction degree who were hospitalized from Jan 2008 to Dec 2008,aiming to come up with imprvoing countermeasures based on corresponding disadvantages and promote the nursing care.Result: The satisfaction degree during Jan 2009 to Sep 2009 showed an increase compared with that of the year 2008,with a significant increase in procedure explanation,discharge instruction(P≤0.05),and a dramatic increase in drug use direction,hospitalization instruction,and nursing service attitude(P0.01).Conclusion: The invsetigation helps to timely inform nursing staff of existing insufficiencies in nursing work for further improvement and increasing nursing service.Meanwhile,it arouses nursing staff′s passion for nursing care,increases patients′ satisfaction for nursing care,and improves the hospital service.