2009•Zhongguo yixue lunlixueRequires access

Ten Skills of Nurse-Patient Communication and Their Application

Liang Ye-mei

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Abstract

Most medical disputes in clinical practice are resulted from misunderstandings or obstacles in the communication between nurses and patients.This paper summarizes ten skills of nurse-patient communication including compellation,primary impression communication,conversation skill,breakthrough point selection,conversation style selection,listening skill,inquiry skill,inform skill,persuasion skill,comforting skill,and skill of mental suggestion,aiming to solve medical disputes,build up a friend-like relationship between patients and nurses,and promote nursing service.

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What this paper is about

Most medical disputes in clinical practice are resulted from misunderstandings or obstacles in the communication between nurses and patients.This paper summarizes ten skills of nurse-patient communication including compellation,primary impression communication,conversation skill,breakthrough point selection,conversation style selection,listening skill,inquiry skill,inform skill,persuasion skill,comforting skill,and skill of mental suggestion,aiming to solve medical disputes,build up a friend-like relationship between patients and nurses,and promote nursing service.

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Available abstract

Most medical disputes in clinical practice are resulted from misunderstandings or obstacles in the communication between nurses and patients.This paper summarizes ten skills of nurse-patient communication including compellation,primary impression communication,conversation skill,breakthrough point selection,conversation style selection,listening skill,inquiry skill,inform skill,persuasion skill,comforting skill,and skill of mental suggestion,aiming to solve medical disputes,build up a friend-like relationship between patients and nurses,and promote nursing service.

Key concepts: Conversation, Active listening, Persuasion, Communication skills, Psychology, Style (visual arts), Nursing, Selection (genetic algorithm)

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