Yin Liu
Abstract
This paper expounds the present situation of the service of university library, and points out that in order to realize the sustainable development of university library, must completely change library service, and transform the traditional service into the self-service, network service and other multi-channel combined services.
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This paper expounds the present situation of the service of university library, and points out that in order to realize the sustainable development of university library, must completely change library service, and transform the traditional service into the self-service, network service and other multi-channel combined services.
Key concepts: Service (business), Service design, Order (exchange), Service delivery framework, Service catalog, Computer science, Business, Marketing