MA Di-d
Abstract
With the development of the digitalization of the library, the traditional management and service of the library can't meet the needs of the current development of the library, and the management of people-based service for clients will be the developing trend of the library.
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With the development of the digitalization of the library, the traditional management and service of the library can't meet the needs of the current development of the library, and the management of people-based service for clients will be the developing trend of the library.
Key concepts: Service (business), Library management, Business, Service innovation, Service delivery framework, Knowledge management, Library science, Computer science