A Survey on the Present Situation of Chinese Community Health Service -A Comparison among the Service forms of Community Health Service Organizations in the Eastern,Middle and Western Areas
Xinghua Yang
Abstract
Xinghua Yang
Abstract
Objective To investigate the service forms of community health service organizations in different regions.MethodsA questionnaire covered 708-community health service organizations from eleven provinces (or autonomous regions,or municipalities) was carried out.ResultsIn the community health service organizations of the eastern,middle and western areas in China,the rates of home service and family sickbeds were higher,but the popularization rate of building health records and concluding health care contracts were lower.Meanwhile,the operation rates are often higher in community health service centers compared with the stations.ConclusionCommunity health service organizations should seek profit through service and provide high quality service to the patients at a low cost.They should further develop new market,extend the category and manner of service fields.
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Objective To investigate the service forms of community health service organizations in different regions.MethodsA questionnaire covered 708-community health service organizations from eleven provinces (or autonomous regions,or municipalities) was carried out.ResultsIn the community health service organizations of the eastern,middle and western areas in China,the rates of home service and family sickbeds were higher,but the popularization rate of building health records and concluding health care contracts were lower.Meanwhile,the operation rates are often higher in community health service centers compared with the stations.ConclusionCommunity health service organizations should seek profit through service and provide high quality service to the patients at a low cost.They should further develop new market,extend the category and manner of service fields.
Key concepts: Service (business), Community health, Medicine, Service quality, China, Health services, Service guarantee, Service design