2007•Journal of Xin Yu CollegeRequires access

Improvement of service for readers in the libraries of higher learning institutions

Xiaohua Huang

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Abstract

it is the key for the building of the modern libraries of higher learning institutions to quicken the building of service system and change the service concept.Therefore the service for readers which directly reflects the academic level of library becomes the important link of deciding the future development of library.To improve the service for readers,we must strengthen people-first service,network information service,readers' information-obtaining quality training service and environmental civilization and hygiene service.

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What this paper is about

it is the key for the building of the modern libraries of higher learning institutions to quicken the building of service system and change the service concept.Therefore the service for readers which directly reflects the academic level of library becomes the important link of deciding the future development of library.To improve the service for readers,we must strengthen people-first service,network information service,readers' information-obtaining quality training service and environmental civilization and hygiene service.

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Available abstract

it is the key for the building of the modern libraries of higher learning institutions to quicken the building of service system and change the service concept.Therefore the service for readers which directly reflects the academic level of library becomes the important link of deciding the future development of library.To improve the service for readers,we must strengthen people-first service,network information service,readers' information-obtaining quality training service and environmental civilization and hygiene service.

Key concepts: Service (business), Service design, Civilization, Service desk, Key (lock), Service quality, Service delivery framework, Service guarantee

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