2014•Value EngineeringRequires access

Research on the Relationship between Organizational Support, Organizational Identification and Organizational Citizenship Behavior

Zhao Ya-qu

Abstract

We collected 161 valid questionnaires from Jinyu Group subsidiary in Shanghai and Guiyang. Data analysis showed that: ① organizational support positively influence organizational identification; ②organizational support positively influence OCB; ③organizational identification positively influence OCB; ④ organizational identification mediates the influence of organizational support on organizational citizenship behavior. These findings provide empirical support for domestic Medical monitoring enterprises' staff management and improving organizational citizenship behavior.

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Available abstract

Key concepts: Organizational citizenship behavior, Organizational identification, Organizational behavior and human resources, Organizational commitment, Organizational learning, Perceived organizational support, Organization development, Identification (biology)