2011•Sci-Tech Information Development & EconomyRequires access

Research on the Innovation Hotspots of Reader Service in University Library

Wang Li-re

Abstract

The reader service of the library is a constant innovation field,Having the aid of technologies such as blog can increase service means, borrowing ideas from the management theory can improve service quality, organizing the library’s literature resources based on literatures’ knowledge attribute is tailored more to readers’ thinking and cognition laws, and the innovation of service mode meeting readers’ characteristics can improve readers’ satisfaction.

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Available abstract

Key concepts: Service (business), Service innovation, Service design, Service quality, Field (mathematics), Knowledge management, Computer science, World Wide Web