Shen Xiao-xua
Abstract
This paper points out the problems existing in the quality of service of university library and the reasons of the generation of these problems,and in the light of these problems,advances some measures for improving the quality of the service of university library.
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This paper points out the problems existing in the quality of service of university library and the reasons of the generation of these problems,and in the light of these problems,advances some measures for improving the quality of the service of university library.
Key concepts: Quality (philosophy), Service (business), Service quality, Computer science, Engineering management, Library science, Engineering, Business