2012•Journal of Jianghan UniversityRequires access

Standard and Positioning of Providing Enterprise Information Service by University Libraries

YU Chun-li

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Abstract

University libraries should establish multilayer information resource structure to provide information service and supply information products in different forms for the industries,schools and researching institutions.In providing the enterprise information service,the university libraries should make standardizing management in service procedures,service levels,management mechanisms and the construction of enterprise information resources and make a reasonable positioning in principles,contents and mechanisms of enterprise information service.

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University libraries should establish multilayer information resource structure to provide information service and supply information products in different forms for the industries,schools and researching institutions.In providing the enterprise information service,the university libraries should make standardizing management in service procedures,service levels,management mechanisms and the construction of enterprise information resources and make a reasonable positioning in principles,contents and mechanisms of enterprise information service.

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Available abstract

University libraries should establish multilayer information resource structure to provide information service and supply information products in different forms for the industries,schools and researching institutions.In providing the enterprise information service,the university libraries should make standardizing management in service procedures,service levels,management mechanisms and the construction of enterprise information resources and make a reasonable positioning in principles,contents and mechanisms of enterprise information service.

Key concepts: Service (business), Service catalog, Knowledge management, Business, Enterprise information system, Information resource, Service science, management and engineering, Service design

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